If you're using headphones or outside speakers, the audio signal is being sent to that device (which could be turned off, out of battery, etc). In another case, if you installed the update and if only certain apps aren't playing audio, you can try to make sure that the right audio output is selected. Ensure the speakers haven't been muted and volume is up by clicking the Speakers icon in the bottom right corner of your laptop. Windows 11 hasn't been hit by this issue as of yet.įirst up, if you have not yet installed this update, you can update your audio drivers by checking Windows Update to help prevent the issue from happening.

Note that only systems running Windows 10 versions 20H2, 21H1, and 21H2 are impacted by this bug. Turn off your Dell Laptop and remove its battery pack from underneath or from the side (depending on the model). Right now, there are a few things you can do if you're impacted. Microsoft issued a Known Issue rollback to prevent this update from spreading, but if you already installed it, you might still have the issue and will need to follow some official workarounds. Most affected Windows 10 systems also had the 'audio enhancements' setting disabled before installing the update. Next, we’ll take you through a series of troubleshooting steps for your specific problem. According to Microsoft, after installing this update, or later, some Windows 10 systems might be muted and play no audio, and other Windows 10 systems might output no audio on certain ports or within certain apps. We’ll start by asking you questions about the problem you’re having.

Volume on dell laptop not working